Neatgate Cardcraft

Frequently asked questions

If your question is not here, contact us. You can also browse the Catalog.

How long do I have access to a course?

Lifetime access for the lifetime of the product. If we ever retire a course, we provide a downloadable PDF workbook with key references and templates.

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Do I need expensive tools or paper?

No. We teach with accessible tools first, and show incremental upgrades. Courses list recommended tools and paper weights with budget and premium options.

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What is your refund policy?

If a course does not meet expectations, email [email protected] within 14 days of purchase. We will review your case and either guide you to a better fit or issue a refund where appropriate.

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Do you offer team licenses?

Yes. Studios and shops can purchase seat bundles with centralized billing. Reach out on the Contact page.

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Where do you source supplies?

We share a vetted supplier list by region and offer substitutions. We do not accept affiliate commissions; recommendations are merit‑based.

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Do courses include certificates?

Yes, a completion certificate is available for download along with a rubric showing competencies covered.

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Are there live critiques?

Select cohorts include live critiques. All students can submit work to the community board for structured peer feedback.

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I’m a beginner. Where should I start?

Start with “Modern Minimal Cards” and “Paper Fundamentals.” They build vocabulary and confidence without requiring specialized tools.

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